Ukrainian citizens who hold a biometric passport do not require a visa for a short stay (up to 90 days within a 180-day period) in the Schengen area. We are currently unable to advise you about help with your departure.

Registration of your stay

After your arrival in Flensburg, report as soon as possible by e-mail to the Immigration Office (einwanderungsbuero@flensburg.de). This is important so that you can receive benefits under the Asylum Seekers' Benefits Act (Asylbewerberleistungsgesetz - AsylbLG) (e.g. health insurance, accommodation and money for groceries).

Please provide the following information:

• First and last name (in Latin letters as written in your passport)
• Date of birth
• Telephone number
• Photo/scan of the first page of your passport in high quality
• Current address in Flensburg (preferably with contact person)

Residence issues

For legal advice about your residence in Germany contact the Immigration Office:

Einwanderungsbüro Flensburg
Schleswiger Str. 66
24941 Flensburg
email: einwanderungsbuero@flensburg.de
phone: 0049 461 85 4423 (German/English)

We will inform you about any official legal decisions as soon as they are made.

Accommodation: where can I stay?

The city provides you with free accommodation. Please call this number for further information 0049 170 906 138 9.

Emergency assistance

Emergency medical assistance is available at Flensburg’s two hospitals (the DIAKO Hospital and the Franziskus hospital). In an acute emergency phone 112.

Doctor’s surgery without borders

You can receive medical care at the “Praxis ohne Grenzen” if you do not have health insurance.

Praxis ohne Grenzen
Johanniskirchhof 19a
24939 Flensburg

The surgery is open Tuesdays 11:00 -13:00

Click here for the surgery without borders flyer (in German, English and Arabic)

Further information: https://www.diako.de/ueber-uns/praxis-ohne-grenzen

Mental health

• Psychological Counselling: There are psychologists available if you want to talk about problems and worries. The counselling is free, confidential and, on request, anonymous. A video translator is available if needed. Further information: psychological counselling centre flyer in several languages
  
  
• Pastoral care concerns: Pastoral care of Orthodox Christians through Pastor Lunde from St. Petri's.

Contact
Pastor Birgit Lunde
chuch congreation: St. Petri
Turnerberg 16, 24939 Flensburg
Tel: 0049 461 978 983 7

Frühe Hilfen (Early Childhood)

Schutzengel ("Guardian Angel") offers meetings and activities for families and children. Midwives, pediatric nurses and family assistants provide support for pregnancy, health issues and everyday questions.

Schutzengel: 0049 175 58 47 77 5 (Monday to Friday from 8 a.m. to 6 p.m.)
public health office: 0049 461 85 45 45 (Monday to Friday from 9 a.m. to 4 p.m.)

More information in the Schutzengel flyer (German) and at: www.schutzengel-flensburg.de

Migrants in Flensburg can receive advice free of charge at the Migration Advice Centre. Translators are available if needed.

AWO Integrationcenter
Schloßstraße 4
24939 Flensburg
phone: 0049 171 56 80 380
email: serhan.bilgic@awo-sh.de 

Further contact information: Contact overview migration counselling (AWO) 

The “Flüchtlingshilfe Flensburg e.V.” (Flensburg Refugee Help) organises assistance from volunteers. The kind of help you can get:

• Clothing donations
• translators
• driving services
• someone to unburden to (Traumapädagogische Initiative Flensburg e.V.)

Contact
Flüchtlingshilfe Flensburg e.V.
phone: 0049 461 40797382 (German and English)
email: info@fluechtlingshilfe-flensburg.de

Further information about help from volunteers: Helfen

Frequently asked questions for people affected by the Ukraine crisis.